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Privacy

Last updated 6 October 2026

The short version

Lua rewrites words on pages inside your browser, and what you read stays on your device. If you create a Lua account, we store your sign-up details and the setup answers you chose. If you press "Wrong?" on a swapped word, we also keep that report, without your account (see below).

The extension

Your account and setup answers

If you choose to save your plan, we create an account with Google Firebase (email and password, or Google sign-in). We store:

We use this to keep your plan with your account. We do not sell it or use it for advertising. You can choose "Not now" during setup to keep your answers on your device only. To delete your account and stored answers, contact us (below) and we will remove them.

Emails from Lua

We send email through SendGrid (Twilio), which receives your address and the message in order to deliver it. We do not track whether you open an email or click its links. There are two kinds:

Looking up a word

If you select a word or short phrase on a page and press "Look up", the extension sends that selected text, the language you are learning, and your sign-in to Lua's servers. We forward only that text and the language to OpenAI to produce the translation, meaning and example, then return it to you. We do not send the page, its address or title, or your browsing history; the sentence around the word is sent only if you have turned on AI page translation (below). The request also names your native language (English unless you chose another). We count look-ups, page translations and audio per account, and what they cost us per month, to apply plan limits; we do not store the words you look up with your account. Answers to plain word look-ups (the word, and the translation shown on the page when you open a word's details, never the sentence) are kept in a shared cache that is not linked to any account, so the next person asking gets them at once. OpenAI processes the text under its own API terms and may retain API inputs for a limited time, and our servers and Google's sign-in service see your IP address and account ID as part of any request. Look-ups are off until you sign in, and never happen unless you press the button.

AI page translation (off unless you turn it on)

For languages that have no built-in word list, you can switch on AI page translation in the extension's Settings. It is off by default. When it is on, the extension reads the paragraphs you are reading, in whatever language the page is written, and sends the text of those paragraphs (with email addresses and long numbers removed), the page's language (when it is not English), the language you are learning and your level, encrypted, to Lua's servers, which forward it to OpenAI to translate a few words in them (on pages not in English, OpenAI also chooses which words). We never send the address or title of the page, and nothing is sent from pages you have paused or skipped, from mail, banking and sign-in pages, or from pages with password or card fields. Lua does not store the text (except a sentence in a "Wrong?" report, below); our servers keep only counts (for example how many requests, and how long they took) to apply limits and fix problems. The extension remembers the translated words on your device so a page you revisit is quick. OpenAI states that it does not use API data to train its models unless a customer opts in, and that it may keep API inputs and outputs for up to 30 days to detect abuse. With this switched on, looking up a word also sends the sentence it is in. Turn the switch off in Settings at any time and nothing further is sent.

Reporting a wrong translation ("Wrong?")

The card on a swapped word has a "Wrong?" button. Pressing it puts the original word back in that sentence and remembers, on your device only, not to swap that word in that sentence again. If you are signed in, it also sends a report, encrypted, to Lua's servers so we can fix our word lists and prompts. A report holds the word, the translation that was shown, the language you are learning, the language of the word and the page, how the word was swapped (word list, AI or on-device AI) and your level. The sentence the word was in (with email addresses and long numbers removed) is included only if you have turned on AI page translation, and never from mail, banking or sign-in pages or pages with password or card fields. We never send the page's address or title. Reports are stored without your account or email, and their time only to the day; we separately count how many reports each account sent each day, to limit them to 30 a day. Reports are deleted automatically after 180 days. Nothing is sent unless you press the button.

This website

This site sets no cookies of its own and has no analytics. It loads fonts from Google Fonts, which means your browser contacts Google to fetch them. The sign-up page loads Firebase's sign-in code from Google. Our hosting provider (Google Firebase Hosting) keeps standard server logs. The site stores a few things in your browser (your unfinished setup answers, and decoration on the page) and never sends them anywhere unless you save your plan.

Questions

Contact us through the Lua listing on the Chrome Web Store.